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Here at GetApp we are serious about CRMs and how they can help small business owners achieve great things. We’ve taken a list of the Top 25 CRMs on the GetApp website and ordered them by the number of integrations available to make this nifty Infographic Read More

Most customer service teams respond to customers with sympathy. Sympathy is rarely an ideal response to a customer’s problem. Here's why. Read More

Loretta Jones VP of marketing at Insightly shares with us some of the tools that makes Insightly such an amazing CRM for small business. Read More

Are you a bad gift giver? Avoid these blunders when giving clients, vendors, and employees gifts this holiday season. Read More

This infographic from TollFreeForwarding, visualizes how companies are using social media sites (especially YouTube, Instagram and Vine) to provide guidance to their customers, and looks at why visual customer service is important in the social age.... Read More

In the spirit of the holiday season, let us inspire you with some amazing holiday customer support stories that will leave you motivated to do the same. Read More

A short post on how eGumball, Inc.'s customer service department plans to start off the new year. Clients must always come first, and your service phone lines should be open as long as possible throughout their workday. Read More

Your website is the right platform for your business to connect with the existing and potential customers. So, it is essential for you to build it in a proper way. And when you are creating your website, remember that it will function not just as a business platform. Read More

In this show, Nicki Violetti, co-founder of Front Desk (mobile client management software) talks to us about their inner workings, what makes Front Desk an awesome app for small businesses and the apps they use to keep their team in touch. Read More