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What advice can be offered when a national insurance broker like Aon is predicting 10 percent across the board increases in health insurance premiums? The advice is NOT sit-back, auto-renew and wait for a Public Option. Because there is a very honest chance the Public Option never materializes. Read More

An interview is a process of communication between two or more people. On the other hand, customer service is a process of offering services to the clients before, during and after a purchase. Read More

The passage of health care reform several months ago came with promises that some almost immediate changes would be coming. While a number of the biggest changes will wait until 2014, there are nevertheless changes just recently gone into effect that will affect you now. Read More

Our research shows that funding a retirement plan leads to better better revenue, revenue growth and employee tenure. Read More

Just because your retirement account comes with tax advantages does not mean that you are using it efficiently. Here are 5 retirement account mistakes that could cost you. Read More

A good employer-employee relation is vital in establishing and maintaining a business. It thus helps in avoiding disputes which is one of the reasons why businesses collapse.

Yet, good relationship is not easily established. It needs reciprocal or mutual treatment between the employer and employ Read More

October is Employee Ownership Month. In celebration we share 5 videos of our award-winning small businesses that are ESOPs revealing how these programs help them in both good and bad times. Read More

This is a great video that clarifies the health care reform law, at least what can be clarified to this point. It is brief, but comprehensive, and very well done! Read More

Workforce Management reports that performance rewards are becoming more personalized and cost-effective, and thus more "lean." Here's Our take. Read More