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The A-Team Lending is a California-based mortgage broker with over a dozen full-time employees and 20 commissioned salespeople. The A-Team hired process consultant Cary Wan to handle their marketing and improve their business systems.
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The 2017 Temkin Group Employee Engagement Benchmark Study clearly shows that CX leaders have 60% more engaged employees.

Engagement is directly connected to the overall experience that shapes the attitude and behavior of employees at work.

Unsurprisingly, then, the more motivated and dedicate Read More

Streamlining payroll process can help you reduce the time it takes to process payroll and save on expense and taxes. Read More

Employees are the lifeblood of small business. By effectively managing the workforce you can grow your business to become next Google. Here are the tips you can use to effectively manage employees. Read More

We cover the best onboarding templates and checklists available to download and customise for your own team welcoming process.
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The first step in writing an effective job posting is to get the nitty-gritty on the position. To get this info, you’ll need an intake meeting.

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If you're bucking for a new job that requires cloud security skills, here are the five technical certifications most likely to get you noticed, along with a bunch more money.
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If you think the edge your small business requires can be found by hiring a millennial, think again.
You may find more experience will right the ship. You can find this with Baby Boomers. And Indeed.com says Baby Boomers are actively looking to work for a small business all across the country.
In Read More

Companies prefer direct-sourcing talent via job boards, referrals, Facebook, and LinkedIn. Let’s look at how they compare. Read More