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The latest release of ACT! CRM software (2010) includes a feature that I've been pushing for and am starting to see as standard fare in CRM — the inclusion of a contact's social media activity stream. Now, from inside a contact record you can view that contact's activity on Facebook, LinkedIn, or twitter. Subscribe to RSS for their blog or even cu Read More
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With social media growing at a rapid rate, many tools have come out to help brands monitor the conversations. Enter the Sentiment Analysis. Do you use it? Do you trust it? Read More
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As the landscape of business changes, what does the future hold for the professional salesmen? Will they need to change with the times? Read More
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One of the best uses of social media for business is being able to monitor your brand. But what if you want to proactively get feedback about your business, new product ideas, marketing campaigns, or other issues relating to your company? Read More
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Sales people need to embrace the power of 'nothing', instead of jumping to answer everything, they need to consider if 'nothing' would be a better alternative! Read More
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Prospects can smell desperation 10 miles away, and it causes them to run the other way. So how can you avoid despeartion in your sales process? Simple: ask yourself "Why?" Read More
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What is the biggest challenge you are currently facing when you are cold calling and prospecting over the phone? Starting RIGHT NOW, I'm running a contest to help YOU improve your cold calling strategies and tactics! Read More
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Thanks to bizSugar Twitter follower Cathleen Thomas @famlegacy for this one: How to buy your business some Facebook friends. I think this is kind of an interesting story because while the Australian company is being criticized for gathering friends for its Facebook clients presumably using the name of the company on the Website, no one would sugge Read More
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Need a little motivation? Well, better get your butt in motion! Read More
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Futurist Richard Laermer has established himself as a respected expert on consumer marketing trends with the popular business books Full-Frontal PR and Punk Marketing (the latter cowritten with Mark Simmons). His new book 2011: Trendspotting for the Next Decade forecasts a world where the businesses and people that can adapt quickly to changes in Read More
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