As a contract COO I’ve embedded a world-class sales process in several businesses. I’ve covered the details of that process in previous posts. But the success of that process depends on a deep understanding of the procurement process of the other side – the buyer. Read More
Some laws are worth breaking, especially if they are laws of nature, not your government, no jail, just success. Read More
Customers value sales people for their expertise.  They want sales people to bring ideas, to help solve their problems, to help them improve and do better. It Read More
When your buyers are looking to cut costs, you can help them do that without lowering your price. In fact, if you are good you can help them cut, and increase your revenue at the same time. Read More
When people think about customer relationship management software, “easy to use” doesn’t come to mind. So, here's how to correctly implement CRM software. Read More
With this year’s Cyber Monday stats in hand, we can take a closer look and see what steps brands should definitely take in preparation for next year. Read More
It's taken me a couple of weeks to sort some of my thoughts on this year's Dreamforce. In the weeks leading up to Dreamforce, I kept trying to find excuses not Read More
Build a sales metrics and process to enhance your ability to forecast your future growth. This sales metrics infographic explains in detail how to better your performance. Read More
Who are the starting 5 on your CRM implementation team?

In order to ensure your CRM is adopted and used to the full extent of its capabilities, you need buy-in. Create cross-functional team that will work together and be an advocate of the new process. Read More
From Anita Campbell of Small Business Trends and just in time for Small Business Saturday, here are five things to help ensure a successful holiday retail season. Happy selling! When you engage shoppers’ senses, you tap into positive emotions and feelings. When shoppers feel good, they buy more. Tr Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!