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Let me repeat with emphasis, What We Do is the ultimate differentiation! It's not what we say or what we claim--it's what we do. Read More

Why have more and more top sales bloggers stopped posting or shutting down their blogs entirely? Is this a trend fueled by a low return on investment of their energy, time, and talent? Read More

I've come to learn, I own the PROBLEM, that is the computer doesn't work. The very helpful people seeking to resolve my problem are actually following up only on their portion of the problem-- Read More

Are you looking for a way to attract more customers, sell more to the customers you already have and guarantee a steady stream of income to your business? Then the increasingly popular subscription sales model might be for you.
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It seems everywhere you look, someone is telling you to write an e-book or informational product to diversify your income, increase your revenue and create a passive source of income. Writing and selling e-books was even discussed at the Blissdom Blogging Conference that I attended in 2011 - it was Read More

Objections are the bane of a salesperson’s existence and affect small business owners. Learn how to manage objections and close more deals with expert sales advice from Kelley Robertson. Read More

Below are marketing strategies and tactics through couponing that will encourage your consumer to purchase higher margin items – something consumers will do if you help them, remind them, and sell them. Read More

What are your strategies for customer retention? Do you see if you can keep them? Do you learn from them if you can't? What are your strategies for customer experience? Do you have the ability to respond to their need, or do you follow your policies? Read More

Quick Response (QR) codes are not new. These are the digital squares that are found nearly everywhere. Users scan the code with their smartphones in order to visit a website that contains exclusive information. What retailers are now discovering is that QR codes can be used to enhance the in-store Read More