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I'm a little surprised that I'm writing about 9/11.   It's a big departure from my normal ramblings.  This morning, I had no intention of writing about it.  Read More

For years, the conventional wisdom in the small business world has held that it’s risky to rely on one key customer. As soon as possible, the thinking goes, your company needs to diversify into multiple customer accounts so that if one customer goes under, is slow to pay or otherwise “flakes out” o Read More

Providing clients’ way too much in comparison to what you’re charging? This could be a boundary issue and will impact the amount of income you make.

Here are 3 steps to take back control. Read More

You’ve spent countless hours preparing your program launch.

Everything is moving forward like clockwork and the last email is just about to go out. With the special offer you’ve included you’re expecting to generate some real interest from your list.

Then it happens – the Read More

Just for a quick review, three of the greatest levers in hitting your goals are: Increasing Your Win Rate, Reducing Sales Cycle, and Increasing Average Transaction Value. Of these three, perhaps the easiest to achieve is increasing the average transaction value. Read More

Looking to form a B2B partnership? Read these two guest posts I wrote on the subject for Future Simple. Read More

There was a great freshness in the conversations, there was real power in the tools, a great euphoria around engaging buyers in the way they want to buy--all while driving sales and marketing performance to new levels. Read More

Today, I was doing some research on upgrading a product I currently used.  I wasn't sure about what would be included in the new release, consequently, Read More

Many of us, managers and non-managers get caught up in the activities of our jobs. I struggle with it myself. Somehow momentum seems to take over, we seem to be doing more, but accomplishing less. At the end of the week, we wonder where the time went. Read More