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The first step to running a successful business is making sure your customers and clients are satisfied. The best way to ensure customer satisfaction is making good business deals. There are several techniques that will help you successfully secure worthwhile business deals, and this article helps Read More

Did you know that 58% of people haven’t read a book since high school. Not to worry, here’s how to get free audiobooks. Read More

This past weekend, we went to an amusement park.  One of the rides I always enjoy is Bumper Cars.  At this park, the ride was set up differently, there was Read More

This event in Toronto this weekend offers a range of speakers and an opportunity to network with others. Join us for an exciting weekend. Read More

Disaster struck this morning, went to the office and the network was down. Technical guy that I am, I went through my diagnostics, called my ISP and started yelling at customer service (It always seems to be their fault). Ooops, turns out my router was the problem, had to go get a new one.
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Find out how some of your personal qualities like pride and temper affect the success of your business. Read More

Many regular readers may be a little surprised about this post.  I've been very vocal about sales being consultative, customer focused, and creating value for Read More

Do you use your skills in sales and marketing to give back? Here are 3 tips to help you if you decide to help out and volunteer. Read More

Usually in sales, we aren’t starting conversations–we’re pursuing them or following up. Perhaps, it’s a query from a prospect and we follow up, qualifying them and moving forward. Sometimes we reach out to try to determine if the customer is interested in what we have to sell–too often with bad r Read More