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Want to improve the quality of your customer presentations? Here are four simple questions to challenge yourself with. If you can answer these before walking into the appointment with your prospective customer, you will significantly increase the odds of a successful effort. Good luck! Read More

Anthony Iannarino interviews Tom Peters on his new book, The Little Big Things: 163 Ways to Pursue Excellence. Tom talks about brand you, the little big things in sales, the value of business acumen, the politics of change management, and Twitter. (Part One) Read More

Selling is hard. Why are large sales so different from smaller ones? There are many reasons according to this evidence based approach. Read More

Credit card fraud is a serious problem for all businesses. This article outlines how to prevent credit card chargebacks from happening to your online business Read More

How to get a mentor. Learning from others is the best way to get from point A to Point Z. Mentors can be found in a lot of different places, you just have to know how to look. Read More

Sales people should consider either outsourcing their excuses for not doing what they should, or do a better job of executing their sales so they don’t need excuses. But not doing what they need to and having weak excuses to rationalize this just don’t cut it. Read More

There is no way to succeed in sales without selling. Selling requires opening relationships and prospecting, and it requires asking for and obtaining commitments. The cottage industry that markets the idea that success can be had without these are marketing a lie. The profession would do well to train their salespeople to sell instead of giving them false hope. Read More

It is interesting to note that there is a 50% increase in the number of potential patients who are happy with the customer service they receive from our free clinics compared to our paying clinics. However, there is a 400% difference in their respective conversion rates. Read More

Being the greatest in the world isn't easy; if it was, everyone would do it. If you want to be truly great, you have to keep growing! Read More