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The paradox of selling, put as simply as I can, is that if you are willing to give up your attachment to the sale, you are more likely to get the sale. And that is counter to almost every sales program you'll read, which all teach you—in the latest and greatest neuro-behavioral-process language--precisely how to get the sale. Read More
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How would you have handled this situation? How do you feel about what happened? Would you have done anything differently? Read More
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Having a strategy based on facts rather than emotion brings clarity to sales and sales leadership. Read More
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As the economy sputters, small business owners remain intently focused on the bottom line. So a conversation about adhering to Web site privacy best practices might seem a bit--well, off topic. However, if your business sells anything online, few things are more important than your online reputation. Read More
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I've worked for bosses who hold polar opposite views on the issue of whether or not a manager should apologize. One believes that a manager should never apologize to their employees. The other makes it a practice to apologize regularly for wrongdoings. During the last few months... Read More
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Customers love us one minute and hate us the next. Yet, we might be adding to the fickle nature of customers by doing things that bug them. Read More
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Asking what is after CRM, assumes we have had success with CRM, or that it is time to sweep it under the rug and start a new. Read More
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Recently we told the story of Trevor and his dilemma, today we present the suggestions our blog readers made for resolution, and now it is your turn to vote for the one you think is best so they can earn their prize. Read More
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Many people working in the sales profession make these five career mistakes. Don't you follow in their footsteps! Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!








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