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For most small and medium-sized businesses, sales keep the lights on. An effective sales force is crucial to ongoing profitability and long-term success, especially in B2B environments. But as a company grows, it faces several challenges that begin to test the true abilities of its sales team.

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Sales has become unnecessarily complicated. Besides selling, salespeople have several non-revenue generating responsibilities. Those include recording all their activities, analyzing data, producing performance reports, and creating sales collateral. To meet their quota and complete all their tasks Read More

Subtle cues can suggest authenticity or reveal deceit. The language we use in communicating with customers and prospects impacts our ability to excite them about the topic at hand and close the sale. What we say — and how we say it — matters. Read More

In an age of instant access, many consumers are no longer willing to wait or go out of their way to find information, products, or services. That's why live chat software is the perfect tool for businesses that want to give customers what they want ASAP! Read More

You can use social media for social selling, and in 2016, you would be a fool not to. But social selling is about “social”, not about technology. Here is a run-down of how to approach social selling. Read More

Sales training initiative should be viewed as a process not a single event that are highly customized with sales management actively involved. If results are to be optimized the sales leadership needs to come to the party. Everyone from the sales leadership team needs to be committed to the idea t Read More

An enticing article linking the very important gap between sales and entrepreneurship. I show you the 3 reasons it is so important to improve your sales skills so you can become the best entrepreneur you can be. Read More

The first step to managing the queues in your store is understanding your customer's behavior and determine how your store queues affect your customers. Read More

You’ve done the groundwork, researched your contact list, filtered it, actioned it, scripted and rehearsed your pitch and have a healthy list of meetings with exactly the right people you need to talk to. Now all you need to do is turn up and you’ll make the sale right? Wrong!

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