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It's been 15 years since Craig Newmark started craigslist as an online arts and events list in San Francisco, and 10 years since he named Jim Buckmaster as CEO, stepping aside to work in customer service at the company. Newmark talks about the company's core values, how they've contributed to his success, and what he's doing to uphold them. Read More

Will small business tax incentives lead to more job creation? Not according to this video from the National Federation of Independent Business. Business owners interviewed talk about what will really lead to increased hiring in small business, more sales coming in the door. What about you? Will tax incentives encourage you to grow your business or bring on more employees in a tough economy? If no Read More

The 3 A’s of customer service that will make your clients happy and let you keep them for a long time or even your lifetime. Included is a quick overview of the recent Southwest Airlines and Kevin Smith customer service incident. Read More

Information about the pros and cons of article marketing and if it is still an effective method of driving targeted traffic to your website. Read More

Multi-tasking is not all it's cracked up to be, nice phrase but in reality it is just an opportunity to not complete a whole bunch of things at once rather than getting them done well. Do one thing at a time, do it right and to the best of your ability, and you will find it takes less time than multi-tasking. Read More

In Australia, business coaching services can guide you emotionally and intelligently to make energetic connection with your ideal clients. Business coaching training suggests working like most creative and realistic. If you are enjoying yourself, your ideal clients will come to you. Read More

If you've always wanted to offer the employees of your small business a 401(k), a new 402(k) program is being offered through Intuit. It's inexpensive and apparently easy to use so if anyone has experience with this package please let us know in the comments below. Read More

Tips for any small to medium sized business include getting focused. In an interview with Ben Goldhirsh, founder of Good, a company creating content for those interested in helping out globally explains how focusing on a mission and following it through to profitability is the key to success in this interview from "Small Business Rules". Read More

It is no big secret that the publishing industry is facing a difficult time with the advent of new media. Social media platforms such as Twitter and Facebook have allowed the dissemination of news way before it is officially reported in the papers. It is an uphill battle for journalists to report key events in history with such immediacy due to these platforms and this has cause many dailies over Read More