Social media might be the best tool for crisis management because it allows one to both confront critics openly while bypassing them and going directly to the customer.
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Social Media is a Great Tool for Managing a Crisis
Posted by roseanderson under Social MediaFrom http://www.zacharyadamcohen.com 5322 days ago
Is Social Media Too Big For Its Britches?
Posted by roseanderson under Social MediaFrom http://www.socialmediatoday.com 5322 days ago
If you’re talking to your boss about social media, and she’s thinking social campaigns and apps, and you’re thinking social CRM, you’re not even having the same conversation.
I’m not about to bani Read More
I’m not about to bani Read More
Why Social Media is Not Customer Service
Posted by roseanderson under Social MediaFrom http://outspokenmedia.com 5322 days ago
Reputation management problems often exist because of a significant communication breakdown. A confused consumer could not get in touch with an informed (or caring) representative, a product’s limita
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You can’t benchmark your way to prosperity.
Posted by ScottK under StrategyFrom http://www.abonarconsultants.com 5322 days ago
Organizations use benchmarking to try to achieve a number of goals. Lots seem to make sense. It seems sensible to find out how you are performing against competitors. You will find out where you are
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4 Tips to Spark Innovation in Your Small Business : American Express OPEN Forum
Posted by q4sales under ManagementFrom http://www.openforum.com 5322 days ago
Small businesses are the major driver in both job growth and innovation in the United States. Prasad Thammineni gives 4 great nuggets of wisdom and starts with "encourage problem solving..."
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5 Reasons Why Your Online Community Should Go Mobile
Posted by marketingmashup under Social MediaFrom http://blog.zerista.com 5322 days ago
Having an online community is a great way to organize your group members and activities. Everyone has one central location to get all of the information they need about the group.
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Do you Track Past the Click?
Posted by marketingmashup under Online MarketingFrom http://rhinoseo.com 5322 days ago
Tracking past the click will help you see how your users behave after they click the links in your email. This can shed insight such as how relevant your links are to the content in the email and eve
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Are corporate leaders too busy for social media?
Posted by StephenLynch under ManagementFrom http://results.com 5322 days ago
In this article published in The Economist; Stephen Lynch, Chief Operating Officer of business execution consultancy RESULTS.com, explains how to build a valuable online personal brand.
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How to Overcome Start-Up Fears
Posted by attard under StartupsFrom http://www.businessknowhow.com 5322 days ago
5 Powerful Tips to Overcome Your Start-Up Fears
Few entrepreneurs talk about "start-up fear." But it's real, and if you don't deal with it, it can stymie your success. Earth's Best Baby Foods cofoun Read More
Few entrepreneurs talk about "start-up fear." But it's real, and if you don't deal with it, it can stymie your success. Earth's Best Baby Foods cofoun Read More
Beginner Tips for SEO Network Solutions Sr VP;
Posted by lelandmcfarland under Online MarketingFrom http://www.youtube.com 5322 days ago
Network Solutions Senior Vice President Stephanie Leffler talks about how companies can ensure that their Web sites come out at the top of the search engines.
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Because being found via sea Read More
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