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I don’t often write about stuff that’s coming, choosing to stick mostly with stuff that’s here and practical now, but a service in public beta intrigues me enough to mention before it’s really off the ground and flying.

TweetupThe service is called TweetUp and the simplest way to describe it is to call it a search engine for Twitter with sponsored results. Now, before everyone on Twitter g Read More

Tyler Garns from Infusionsoft explains the steps to take to avoid chaos resulting from using multiple technology systems and platforms in your small business. What does this mean in plain English? Stop trying to use many different technologies and programs to manage a customer relationship process and streamline with some of today's powerful tech solutions. Read More

So everyone knows by now, the power of social media lies in 'having a conversation' with your customer and community. If used correctly it helps connect you with them on a human to human level vs. business to consumer. It allows your customer to learn about you in real time, and also allows you to learn about them. Read More

Interview with the CEO of Shipwire Damon Schechter on tips for entrepreneurs shipping physical products and looking to save money. Read More

Successful sales people know how to ask for what they need and want. Here are 12 things you need to ask for when meeting with customers and prospects. Read More

Did you know that people can post a review of your business in Google Maps? Google also pulls reviews from other sites (Citysearch, Insiderpages) and automatically posts them to your business listing. Strangely, as the business owner, you have very little control over these reviews so you’ll have to add this to your “watch list” for online reputation management. Read More

Leno, Letterman & O'Brien are masters of pitching and selling ideas. It doesn't matter of you’re the president, CEO, CMO, manager, salesperson or applying for a job, your success depends on getting the right people to understand and buy your ideas. Here's how you can become a headliner in your career. Read More

Do you use Google News to find out what's happening in your industry? If you don't, you may be missing some great opportunities to find prospects and look for additional services your clients could use. Read More

Negative sales behaviors result in reducing the likelihood of a sale. On larger, more complex deals, asking for the commitment to buy over and over again is a negative behavior, especially when closing for the commitment is premature. To succeed in sales, you must be able to obtain commitments for something that moves you closer to deal. It may not be A-B-C, always be closing. But it is surely A- Read More