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Today many business analysts are creating business-oriented decision models. These decision models contain business logic for operational decisions that operate within business processes. And, it is no surprise that data quality is critical to business-oriented decision models. After all, good deci Read More

What you think you know about customer service might be wrong. Here are six essentials for collecting, analyzing and using customer feedback in a way that both engages customers and benefits your business Read More

The costs of getting legit software licenses for several popular applications and operating platforms can be unreasonable for many small businesses.

But are these all really necessary?

Here are some open source alternatives you might want instead! Read More

If you haven’t been sleeping under a rock and have followed the SEO news then you have probably heard about the Google Penguin update, if you have been following the news very closely you probably know that there was released a lots of smaller updates to the Google Penguin update. Read More

Before you start looking for franchise opportunities, it wouldn't hurt if you decided to start your search on this franchise website. The information you're looking for is all here. See for yourself. Read More

Throughout this digital literacy series I’ve explored the relationship between digital media and human nature. In many ways, social media is a technological extension of our innate need for socialization. Read More

If you have ever wondered what’s going on inside the head of your client, before your client puts money on the line and says yes to your service or product, they typically make five decisions. Below is the process that most people go through, see if it fits your decision-making process. Read More

What comes first, the business analyst or the business analyst experience? If you’ve looked at BA job postings lately, you’d probably say the experience, as most BA jobs require experience. From one perspective, you’d be correct. But from another perspective, you’d be wrong.
For if every BA role Read More

Online learning series kicks off with '5 Ways Nonprofits Can Get More Likes on Their Facebook Page': Understand a long-term strategic vision for using Facebook; master the 3 most important things nonprofits should be posting every day; discover 5 creative ways to increase the number of LIKES witho Read More