AngelBiz commented on the following stories on BizSugar
How Small Businesses Can Compete With Big Brands Online
"Agree with you. Just because you don't have the scale of big brands doesn't mean you cannot compete with them. Small businesses need to change the game to win against big brands. The key weapons they can use are finding the niche, great customer service and intimate customer knowledge. The big brands will never be able to match small businesses on these."To Grow Or Not To Grow: That Is The Small Business Question
"Great discussion. This is the dilemma that many small businesses, as well as large ones, face every day. The key is to manage the growth such that you can grow without impacting things that made you successful in the first place. History is littered with companies that grew too big, too fast and eventually failed because they failed to keep the formula for success. "What Are The Best Tactics To Get New Customers? | M4B Marketing
"Susan - One of the best tactics is to use the power of word-of-mouth. Your existing customers are the best source of new customers in the future. Provide great value, superior customer service and they will do marketing to new customers for you, without charging you anything for it. You can enable them to do this by providing tools on your website and social media site."Tools Don't Change People
"David - Agree with you. Many times I have seen situation where management introduces new tool and forces employees to use it. What happens next? Employees will first gripe about having to learn and use yet another tool and will use the minimal functionality just to satisfy their managers. None of this really changes the processes or the poeple, which was really the goal of introducing the tool in the first place. I would say both employees and mamangement are to blame for this. Management needs to ensure they are addressing the whole solution that includes people, process and tool rather than forcing just another tool through their throat."Set Your Business Up for Success with an Advisory Board
"Excellent points. An advisory board can play a crucial role in the success of a start-up. They not only bring their experience and advice, but they can also open the door to other companies that can become your strategic partner, customer or even future buyer. "5 Key Qualities to Look for in New Hires for Your Team
"Nice compilation of qualities. I particularly liked the fact that you put attitude at the top of the list. This is the most important quality to look for in any new hire. You can teach someone with good attitude the skills he lacks, but not the other way round. I would also include team player in the list. I don't want to hire anyone who is great on his own, but refuses to work with others. "How to Motivate Your Employees
"It doesn't take much to motivate employees if it is done right. Many employers believe they need to spend money like Google to attract, retain and motivate talented employees, but many times it is small gestures that make the difference. Small, frequent rewards and even plain old Thank You can go a long way towards motivating your staff to give their best."Five Ways to make Employees Happier and More Productive
"Niall - Very important point. Happy employees lead to happy customers, which leads to higher sales and profit. I would also add one more suggestion - Give frequent, small rewards. Research has shown that giving more frequent rewards, even if they are small, can help with improving the morale and job satisfaction of employees. Even a simple Thank You can do wonders."Subscribe
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Small Business Advice: The Basics of Scaling Your Business
"Managed growth is how I would advise small businesses to scale. Yes, customers would love to have you in more places or expand your product portfolio, but if you don't have the operational prowess to maintain the key ingredients that made you successful in the first place you will eventually lose that competitive advantage and eventually lose customers and sales."