AngelBiz commented on the following stories on BizSugar
4 Tips to Keep Customers Coming Back
"Antoine - You have made excellent points on customer retention. I particularly like the the first one - keep your promises. it sounds so simple, yet difficult to achieve for many businesses. Businesses make implicit promises to their customer all the time without even realizing. When they are broken that's when they get in trouble. My advice to business owners is - Under promise and over deliver."How Many Social Networking Sites Should You Join?
"The answer depends on how actively you can participate in the social networks you have joined. Joining number of social networks for the sake of joining and getting "friends" is not really going to help you if you are not prepared to engage in real dialog and conversation with them. I would rather join fewer networks and participate more than other way round. Having said that Facebook and Twitter still remain the big kahunas. Outside of that you should consider joining niche social network that focuses on your industry."Selling Internally
"Good point. This is especially true of large organizations. Your job as a sales person is to help your customer help you. You have to help him put together the value proposition of the product / service you are trying to sell that he can take it to his colleagues / superiors for approval. Not sure if this is new though. This has always been the case for large organizations. May be you are seeing it happen more these days."Can a Side Business Help Reduce Your Taxes?
" I would caution against setting up a side business just for the purpose of tax deduction. IRS will give you a pass for first few years if you don't show profit and take the loss deduction on personal tax return. However, continuing like this for several years will raise the flag and bring IRS audit. "Should Small Business Owners Embrace Social Media?
"You have some good points here. However, for every research that shows the failure of social media to bring new business there is a counter-point showing how social media has helped improve the business. I don't think social media can help you sell if you don't have good products and value proposition for your customers to begin with. It can however, reach existing and new customers through additional channels and for that I think it's worth spending your time on that. You do have to be judicious in how much time and effort you spend."The Ins & Outs of Starting A Small Business
"This is a great example of how technology has made it easier for anyone with knowledge and patience to start a business without large investment. I always advise clients to not leave their day job before they have sufficient cash flow from the new start-up."Collecting Payments: What You Can Do When Clients Don't Pay
"It is best to perform due diligence and take these actions before you complete sale rather than waiting for the payment afterwards. I always advise my clients to ask for some payment up front. Also, make sure you don't wait too long after the payment deadline has passed. You need to start calling the clients right away and frequently to find out what's going on and when you can expect the payment. "How to Deal with Deadbeat Customers
"All these are great suggestions. Before trying any of these, however, you should try to see if there is any way you can make them pay. Some of the techniques you can try are offering a discount, setting up a payment plan, etc. You will most likely end up with more money in your pocket with these options before filing a lien or calling a lawyer. "Subscribe
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How To Set Prices For Your Info Product: Some Tips And Lessons Learned
"I consider pricing both an art as well as science. You can do all the research you want on pricing, but at the end of the day the customer will only pay for the perceived value they get from your product. The challenge is to find the value that customers get and the types of customers that get attracted by your product and corresponding price. You have done a fabulous job of experimenting and finding that sweet spot that provides good value to customers and nice profit to you. "