Dhennessy commented on the following stories on BizSugar
Wait! 3 Great Final Attempts at Retaining Customers
"This is great advice but I think it's really challenging to change the mind of someone who is so determined to unsubscribe that they have started to initiate the process online. And no matter how clever the copy, the customer knows it's a formatted response designed to influence them to change their mind. I think the best thing companies can do is to watch that they aren't contacting customers too frequently -- and what they are sending is of consistently high quality and of value to customers."« previous12 next »
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Millennials Are Rewriting the Rules of Work and Entrepreneurship
"One thing that always confounds me about studies of "Millennial work habits" is why this generation in particular seems to be calling the shots when it comes to their working life. I am a member of Generation X but I too want freedom and flexibility. Why does it seem like "what Gen Y wants it will get"? Does it just come down to the sense of entitlement that many complain about seems common in this generation? Or is more a case of, this is the generation moving into the workforce, so this is the generation whose habits and traits we will analyze most?"