Sherisaid commented on the following stories on BizSugar
She looks little heavy - not unusual for people struggling with their weight. Weight Watchers was starting to go down in a big way. They have a strong brand, but I suspect they have been hurt by free online sites like myfitnesspal and sparkpeople. I hope Oprah breathes new life into the brand, because it has consistently the highest level of success for weight loss. "
I disagree that the customer is always right, but this is a good outline for handling an angry or upset customer. The bottom line is that they want to know you care. In web work, misunderstandings often arise when a customer wants a custom software application comparable to NASA's, on a budget that will buy graphics and layout. Barely. Hearing them out is appropriate and necessary, but you have to be firm or you'll lose your business to neverending projects for no-money clients."
Thank you for this business owner's perspective, although 300 employees doesn't seem so small to me. I am a Democrat and I believe that people should be paid a fair wage and have health benefits, but I understand your dilemma. Incidentally. it's a lot less complicated to open a restaurant here in Florida. There are fewer permits and regulations, but that's due to state regulations. "
Ivana, this is a terrific article. The principle of honesty in business is simply so refreshing. I am always happy to support businesses that value a human connection, and my favorite business for SO many reasons (including, but not limited to, Cherry Garcia) is Ben & Jerry's. I think ethical business is possible, and there are a lot of businesses out there that prove it every day."