BizSugar.com › User › AbhiZopim › Submitted

Whether you like Mark Zuckerberg’s mug or not, the social web is here to stay, and businesses that can integrate social proof into their marketing efforts seamlessly will join this new “socially rich” class. We mean richness in fans and followers, not number of zeroes in your bank account. Social p Read More

Simply placing a live chat widget on your website is no guarantee that anyone will actually use it. In some cases, your visitors may not even notice it’s there. In order to increase the number of chats you receive - and subsequently increase your conversions and engagement - you’ll need to go one s Read More

Although eCommerce is seeing exponential growth, users are becoming careful when making purchases online. With so many helpful guides available, people can determine very quickly, often within a split second, whether a website is authentic or not. So, what can you do to provide customers with piece Read More

We’ve pulled together the top 3 tips (in our humble opinion) that we reckon would help you to make the most of your live chat software, and really aid you in connecting with your customers. Read More

Rental costs can be reduced through the use of flexplace arrangements, covering practices such as teleworking and telecommuting. Such arrangements offer organisations various benefits, such as cutting the costs of maintaining a large office space. Despite the ubiquitous presence of wireless connect Read More

Let’s be honest – salespeople have a bad name, and it’s largely their own fault too. The best way to redeem the sales profession is simply to be transparent with the customer, and not resort to high-pressure tactics. Read More

Technology can be a great blessing if it is used in an appropriate manner. On the other hand, it can be disastrous if you don’t know how to use it for your benefit. Technology helps businesses connect with people quickly. However, organizations that are unable to adapt can be left behind. Read More

Amidst a slew of product upgrades yesterday, Apple announced the tenth major release of its operating system – codenamed OS X Mavericks. Named after a notoriously dangerous surfing beach, Mavericks is unique in that it is the first major operating system that is completely free.What’s telling about Read More

Not all salespersons are created equal. And it can be a source of pain that while there’s a sales superstar that has already reached his target, the others are still struggling with their numbers.

Success in selling should not be a complicated process, and if you are struggling to get your sales Read More

No matter how great your customer service, conversations can become painful when trying to solve highly technical issues. Worse, many customers complain about getting “canned” answers or scripted responses that make them feel helpless about their situation. We’ve written many words about the import Read More