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Sending inconsistent signals to customers through your actions can harm your business greatly. All the departments have to work in harmony to ensure that customers do not receive the same treatment they have come to expect by doing business with you over time. Read More

Using the two-step approach described in this post your business can find the right customers your business can serve and benefit from. Read More

Most small business owners hate credit card processing companies for the exorbitant amount of money they charge. That is why it is important to do your homework before you sign up with the merchant processing company. Read More

Many small business owners are scared of competing against their larger rivals. However, you can beat them at their own game and become a very successful small business owner. In this post we explain how you can do this. Read More

Many small business owners are scared of competing against their larger rivals. However, you can beat them at their own game and become a very successful small business owner. In this post we explain why. Read More

Every business owner encounters difficult employees in the course of running his business. While your first reaction may be to fire him, it may not be as easy to do as it sounds. The 4-step approach described here helps you minimize the impact on you and your business. Read More

You need to have a delicate balance between having too few employees and too many. This post shows when and under what circumstances you should hire additional employees in the small business. Read More

The difference between working ON the business and FOR it is very subtle, but it can make a huge difference in what happens to your business in the long-term. This post shows how you can ensure you are working ON your business and not FOR it. Read More

The difference between working ON the business and FOR it is very subtle, but it can make a huge difference in what happens to your business in the long-term. This post explains the difference in the final outcome from these two options. Read More

For many small business, the process of onboarding a new employee is reduced to a mere checklist of tasks to be completed and forms to be submitted. However, by implementing best practices described in this post businesses can benefit a great deal from the new hire. Read More