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Leads are an essential part of your business. The better able your sales team is to manage the leads that come into your sales funnel, the more you’ll see them convert into sales. Read More

Ever since the first project manager experimented with a spreadsheet, people have been padding task estimates with “safety margins.” In the world of critical paths and PERT charts, it’s understandable. Read More

Is there any social network quite as agile as Twitter? Whatever the case, it seems like a fitting place to track down world-class agile influencers from the original 2001 Agile Manifesto to the activists of today. Read More

Don Draper would HATE how we market our businesses today with a passion! In the old school of marketing, there would be no need for marketing automation, you would plan your campaign, create your ads, send them out into the world and then sit back, sip some whisky, grope your secretary, and reap th Read More

It’s that time of the year when you and your boss sit down and talk about how you’re doing, and how you can do it better. Perhaps you’ve had to fill in forms that you don’t really understand. The whole thing can be a daunting, and even dull, process. Yes, it’s the dreaded employee performance appra Read More

The best apps are the ones that most adequately address the most aggravating tasks. And one of the most draining tasks in any business is workforce management. If you have a service team out making calls, in person or otherwise, you know just how dynamic and challenging it is to keep your team memb Read More

Keeping track of potential online leads and customers is no mean feat, even if you only have a handful. Social listening is a great way to get new leads but then what do you do with them? How do you store their information and contact details? How do you record conversations you have had with them? Read More

What’s the biggest challenge for any leader trying to roll out new business software? It’s forming new habits, because, as you know, old habits die hard. Read More

eCommerce is BIG business. The high street is still alive and kicking (but for how long?). eCommerce is becoming huge and no wonder. Selling from home with fewer overheads to pay is a win-win for the seller. Browsing your fave shops in the comfort of your own home, wearing your PJs is just perfect Read More

Your sales process calls for more steps than you might think. Australian media guru and entrepreneur extraordinaire, James Tuckerman, describes in one of his courses how most businesses are under the false impression that online selling is a two-step process: a product and a shopping cart. Read More