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In the urge of making warehouses efficient and cost-effective, businesses are facing some common warehouse challenges. Here are the solutions Read More

Learn how analytics tools leverage data to improve operational efficiency and increase sales and customer satisfaction. Read More

Google’s algorithm update has made it imperative for websites to be either responsive or lose on their rankings. Responsive design not only enhances the user experience, but also adds on to the traffic of your web assets as it seamlessly fits on large screen, tablets and smart phones resolutions. S Read More

“Community users remain users 50% longer and visit nine times more often than non-community users”.

To keep users engaged in a community is an integral part of the community management. With successful online communities – customers, employees, partners, and suppliers stay connected with one ano Read More

According to Hubspot, “The average sales cycle has increased 22% over the past 5 years, due to more decision makers being involved in the buying process”. What is Sales Process Optimization and what it offers? Sales process optimization refers to automating and streamlining the sales cycle through Read More

A service level agreement (SLA) specifies the reasonable and mutual expectations between your company and the customers you support. It sets customer expectations before the customer has the need to request service. What are the benefits of an SLA? Implementing an effective SLA not only enhances cu Read More

For every company, managing employees and their data is a crucial task. For the same, organizations have been deploying employee communities as a single source from where all the HR and company functions can be managed efficiently in a mobile-friendly, scalable, cost-effective and a customizable wa Read More

As per Gartner, Salesforce is ranked #1 World’s CRM software consecutively for 4 years in a row.

It is the leading customer success platform, based on the software as a service (SAAS) model. It is an easy-to-use platform providing cutting-edge solutions such as customer information management, c Read More

According to Customer Service Manager, “1% cut in customer service problems could generate an extra £16m in profits for a medium-sized company over 5 years.” In today’s competitive business world, the only sustainable competitive advantage is the qualitative customer service. For any business to su Read More

We are halfway through 2015 and the year saw many B2B marketing trends such as personalization, predictive modelling, and smarketing (sales and marketing alignment). Here are the top 5 trends for B2B marketers to redefine their marketing strategies for 2016:

1. Focus on Responsive Website Design Read More