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Ever had to listen to yourself repeating the same instructions to coworkers? Or struggling to remember how to complete a task you last tackled a month ago? Remember feeling frustrated by the time and effort wasted? It doesn’t have to be this way. Read More

You’re probably reading this guide because you want to build backlinks and grow your search traffic. Don’t worry, we’ll get to that in a moment.
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We’ve already seen how hiring the remote candidate can pose unique issues owing to the location of your new hire. You need to search for dedicated and motivated workers (preferably with prior experience working remotely) who seem like a good fit for your culture.
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WordPress is a robust platform – its vast array of plugins and themes enable users to build beautiful and functional websites. However, WordPress’ best feature is arguably its potential for integration with virtually any other online service available. To underscore this point, in this article we’l Read More

Reading through Microsoft’s 1995 Interface Guidelines is like unearthing a lost relic. The 381-page tome — for designers creating Windows apps — got me thinking about how much has changed, not only with Microsoft but with software overall. The guidelines are ahead of their time.

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When getting a project approved, you need to submit all pertinent information to stakeholders and then get their approval to start. This means listing the project’s background, timeframes and expenses in an easily digestible document.
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Without documentation, software is just a black box. And black boxes aren’t anywhere near as useful as they could be because their inner workings are hidden from those who need them in the open. Read More

I’m not much of a designer. In fact, I’m awful at it. I am, however, interested in how it’s done. I read and write plenty about customer success; along the way, (somehow) I found Samuel Hulick’s site UserOnboard. Read More

Your company is never too small to consider business process reengineering. At its heart, BPR is something enterprises do. When an uptick of just 2% efficiency could mean a few million in extra profit next year, you better give that thing a title and formalize it as a field of study! Read More

In the SaaS business, engaging early with your customers is mission-critical for delivering the best possible experiences and smoothing their way to stay onboard with you.
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