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Quite simply, root cause analysis is a technique designed to unearth the real, often unknown reason why a business problem is happening, and then to propose a viable solution to fix it. BABOK explains that root cause analysis “can help identify the underlying cause of failures or difficulties in ac Read More

Business Analyst Humor - Cartoon: Business Analyst Consultant at ACME Associates... Business Analyst Humor - Cartoon: Business Analyst Consultant at ACME Associates... Read More

Business Analyst Humor - Cartoon: How to Annoy a Business Analyst. Business Analyst Humor - Cartoon: How to Annoy a Business Analyst.
Business Analyst Humor - Cartoon: How to Annoy a Business Analyst. Read More

In the last discussion we talked about Checkpoint Alpha, an informal meeting between the business analyst and the problem owner or customer that establishes goals for the product, gets expectations out in the open and defines the criteria for product acceptance. Checkpoint Alpha is informal, becaus Read More

There is no single correct way to document specific requirements information. Every BA needs a rich tool kit of techniques at her disposal so that she can choose the most effective requirements view in each situation. In this article, adapted from my book, More about Software Requirements (Microsof Read More

As businesses acknowledge the value of business analysis – the result of the absolute necessity to drive business results through projects – they are struggling to figure out three things:
1. What are the characteristics of their current BA workforce, and how capable does their BA team need to be? Read More

With the rapid adoption of The Decision Model, the most frequently asked question is: “How do I convince my organization to try it and eventually adopt it as a standard?” Read More

Your years of experience in working with stakeholders from all walks of life should have taught you that influence and manipulation are slippery slopes that if not treaded upon carefully will have you hearing echoes of “run, Forrest, run” throughout the hallways. I can assure you, in this instance, Read More

We recently visited India to give presentations in Pune and Bangalore. As we travelled around India we were initially amazed at how the traffic flowed. India is a populous country, of course, and they have an ever-increasing number of vehicles. Their road system is not what we are used to in the US Read More

Business Analyst Humor - Cartoon: When the team homeostasis gets out of balance. Business Analyst Humor - Cartoon: When the team homeostasis gets out of balance. Business Analyst Humor - Cartoon: When the team homeostasis gets out of balance Read More