Rieva Lesonsky submitted the following stories to BizSugar

What does it take to exceed customer expectations when it comes to ecommerce customer service? Speedy responses in all communication channels, as well as handling returns well, make the difference, according to the latest StellaService benchmarks ranking of ecommerce customer service.
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It’s amazing how much extra work and preparation must go into preparing your taxes after adding new employees. Particularly if you were once a sole practitioner and doubled your headcount by hiring just one person, you must now factor in things like payroll taxes, expenses reimbursement and health Read More
Rieva Lesonkey recommends small-business owners keep up with business trends, news, and studies by following these three Twitter accounts. Read More
About 16 months ago I told you how I fell in love with a Officejet Pro X HP had sent me. Well, that’s over. It’s not that I’m fickle; it’s just that HP sent me a new printer—the HP PageWide Pro 577dw Multifunction Printer—to review. And it was love at first sight. Literally.
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15 Things Entrepreneurs Need to Know...
Stress is Not All Bad, Best Cities for Entrepreneurial Women, Why Your Marketing Strategy is Failing and Other Things Entrepreneurs Need to Know
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Yes, it’s a cliché, but tech changes seemingly do happen at the speed of light. Today, we are casually using technology that was once looked upon as science fiction.
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The IRS began accepting tax returns on January 19, yet it’s a good bet that the lead story during local TV newscasts nationwide on April 18 will be the long lines of procrastinators standing outside their post offices waiting to make sure their returns are mailed on-time. If you’re running a small Read More
How can you get better results from your retail marketing emails? Dig into the information you have about customers’ engagement with your business and use it to make your emails more relevant, says a recent study reported by MarketingProfs.
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Meet: Sarah Akin, the founder & CEO of ZON, a technology company that “creates simple, elegant solutions to complex problems.” Sarah came up with the idea for her first product while on vacation when she had to keep getting up from her lounge chair to charge her iPad. She thought, “Why isn’t there Read More
Have you joined the mobile revolution yet? If not, you need to sign up now. According to a report from eMarketer, in 2017 51.2 percent of Americans (that’s 95.1 million people) will uses their smartphones to make a purchase.
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!