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Customer service tips aren't just for those in the trenches; everyone—from junior staff still figuring out the difference between talking with a customer and talking with a college buddy, to you, the small-business owner—can benefit from improving these skills. Whether you're new to business or hav Read More

If you're feeling burned out, read these 10 quotes to get newly inspired. I’ve been collecting quotes for the last 25 to 30 years. It started with a few jotted down in a notebook and has grown into one enormous Word document that includes over 4,000 inspiring, motivating, thought-provoking and some Read More

New challenges and activities can strengthen your brain. Here are some easy tips to help you get a little smarter every day.
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AUGUST 01, 2013 As a licensed private investigator, Efrat Cohen is well aware of the power of the non-spoken word. The owner of Global Intelligence Consultants pays close attention to actions and the messages they send, so she was surprised to find her own nonverbal communication gave an unintended Read More

Here are 8 simple things you can start doing today to lead a less stressful life, based on science-backed remedies proven to help diminish anxiety.
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