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Businesses of almost any size can reach markets and customers beyond their borders with unprecedented ease. Technology has acted as the great leveller in this area, opening up global trade that was once the exclusive preserve of large multi-nationals. Read More

Dissatisfied and unengaged customers are an unfortunate part of the retail industry. Poor customer service can result in the possible loss of a sale or diminished brand loyalty. However, what is poor customer service actually costing your business? Read More

Studies reveal that an afternoon nap can boost productivity, improve your immune system and obviously combat fatigue.

For all you need to know about daytime napping see the infograpic below by bed specialists Dreams/Sleep Matters Club. Read More

Shocking tales of workplace harassment, from a study of 2,000 UK women by international employment law firm McAllister Olivarius, echo the findings of a recent poll by the TUC.

One in three British women have been subjected to harassment or discrimination by bosses, according to the re Read More

If you are in the process of setting up a new business or perhaps you have been running your own business for some time, Craig Johnson’s FREE webinar: How to Make Sense of the Numbers that Matter Most, should make deciphering the numbers related to your business a little bit more straight –forward. Read More

You’ve got your idea, your business plan has been finalised, you’ve secured the correct funding, and perhaps you’re ready to employ your first staff member. But have you stopped to make sure that you’ve got the correct systems and software in place to make your business run smoothly? Read More

Dan Anton is a well-known SEO software and service provider. We sat down with him to discuss his amazing background of excellence and atypical path, as well as his mindset when creating goods and services in the search industry. Read More

Customer service doesn’t have to be hard—but it does have to excel. This graphic can help you figure out how to take your customer service to the next level. Read More

Cash flow is a term thrown around in business all the time. If your cash flow (1) is positive, then the chances are your business is either turning a profit or bringing in large sums of money from other sources. If it’s negative, then you’re probably in trouble. Read More

A day in my working life, an occasional series providing an insight into how entrepreneurs spend a typical working day. This week, Holly Mackay from Boring Money.

I'm the founder and MD of Boring Money, a consumer website that provides no-nonsense tips and advice for people without PhD Read More