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Learn how to use social media for delivering effective customer service. A useful infographic and an example of how NOT to use Twitter for customer service! Read More

"There's no business like a social business!" It might come as a shock, but your business is only as good as your social media manager. Don't believe me? Read More

Are we now in a period where we are labelled as 'the social media generation'? Does it seem like everyday life cannot be lived without the aid of social networking? Read More

StuartJDavidson.com proudly presents the inaugural "SJD Content Awards" for the Top 50 Digital Marketing Articles. Online marketing content at it's finest! Read More

Having a social media policy in place may not seem that important to you. But remember this; if you are participating in social networking spaces, then a social media policy can be the difference between PR disaster and viral counter-campaign.

Let me quickly explain. Read More

The shift to visual social media has been dramatic in recent years.

Social networks based on visual content have sprung up “faster than you can say Indiana Jones” (Notting Hill, 1999). There is Instagram, Flickr and Pinterest representing the image based social networks. And YouTube, Vimeo and V Read More

I like comedy. And I like social media. So here is some social media comedy! A short collection of 6 sketches that represent how people act in social media. Read More

The third edition in the social media strategy series. Setting up is crucial in order to establish strong foundations for your campaigns to be built upon... Read More

Everything you need to know about the benefits/dangers of Google Plus Shared Circles and the real tactics and value explained. Do you follow shared circles? Read More

Do you have a social media crisis management plan? Have you ever encountered a situation where you needed to implement your crisis plan?

Social media crisis management practices are often enforced as a result of a breakdown in communication between a business and it’s audiences in a public envir Read More