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Have an angry customer on the phone? Here is a step-by-step guide for small business owners on how to handle an irate customer on the phone. Read more! Read More

If you're a business owner or marketer, you're undoubtedly looking for techniques to optimize your website for better conversions. In this post, you can find 100 conversion optimization case studies that come from multiple sources all over the Internet. Read More

Local Search Ranking Factors 2013 identified 83 foundational ranking factors. This guide takes the top 20 most important factors and offers a succinct, illustrated example of each. By reading this guide, you will understand both the lingo and the concept of each local search ranking factor. Read More

Developing a product is one thing, bringing it to market is another. In this article, Rachel explains how to start with a new product, develop and support it over time. Read More

We had content, but no readers. Here are the EXACT steps we took to build relationships with influencers and find an audience. As a result, we Got 1,000+ subscribers from a single blog post in 24 hours. Mind blown! Read More

Getting started with conversion rate optimization, which is extremely crucial for any business to turn more visitors into customers, requires the right set of tools. In this post, you will find a comprehensive write-up of 18 tools that can help you with CRO and why the things they do matter. Read More

Looking for employee Christmas gifts ideas? Our gift ideas are sorted based on employee personalities and interests. Let's see what we have for 2013. Read More

A well-run webinar is a powerful tool in the content marketer’s toolbox. The reality though is that even good webinars run by experienced hosts will occasionally run into errors or technical glitches. We’ve created this initial checklist for running higher quality, less stressful webinars. Read More

How can marketers leverage video to generate leads, engage customers, and ‘humanize’ their content? Learn how to use leading video marketing platforms including Vine, Instagram, YouTube, Vimeo & Google Hangout effectively, compare the pros and cons, and check out which companies are doing it right! Read More

Can you imagine waking up one day seeing your product pages ranking high up in the search results for their respective keywords? All e-commerce store owners want that but not many know the right steps to get there. Here's a list of practical link building ideas written just for you. Read More