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Some sprouts of growth for small business have started popping up. There's growth in the service and manufacturing sector. Companies are reducing their layoff plans and...maybe beginning to hire. Read More

This is a great inspiring post for anyone but especially for those who are starting a business. Enjoy. Read More

There are many things you'd like to say to clients (but don't), a few that you say anyway (and don't regret), and then there are seven words this author recommends you never, ever say to your clients if you want to rise to the top of your game. Read More

"How we spend our time is a key strategic decision. That's why it's a good idea to create a to do list and an ignore list. The hardest attention to focus is our own.

But even with those lists, the challenge, as always, is execution..." Read More

Should your employees use social media? When and how? Can you 'trust' them to say the right things? Does your legal and HR department need to be involved. Here's 3 steps adults can use to create a social media policy everyone can live with. Read More

Here's a list by Paul Sloane of the 10 Most Common Failures of Bad Leaders. See anyone you recognize. I saw myself sometimes in some of them. But the sightings were fleeting and destined to be less as time goes on, I hope. Read More

What makes a leader? What are the principles lived by effective, inspiring, leaders? Leadership skills are critical in a startup or small business, maybe even more so than in a large corporate organization. Here are principles that every leader should follow. Read More

Barry Moltz, author of BAM! Bust-A-Myth: Delivering Customer Service in a Self-Service World, answered that question recently. Who better than Barry to answer this? His book, a great book, lists 19 customer service myths. And he busts them all. But these were his 3 favorite myths. Read More

Steven S. Little, author of Duck and (Re)Cover: The Embattled Business Owners Guide to Survival and Growth, shared three ways business can rise above the turbulence in this economy. Read More

Todd Sattersten, author of Four Simple Lessons About Cost, Price, Margin and The Options Available to The 21st Century Business, was a guest on my radio show recently. I asked him: What are these 4 simple lessons about cost, price, margin and the options available to 21st century businesses? Read More