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Here's a simple plan to help encourage you, as CEO, or your CEO to consistently contact your customers. A simple script's included and a list of some of the tangible metrics that improve as a result. Read More

3 simple ways to build a tribe of loyal customers. Ed Welch from Tribe Building (www.tribebuilding.com)shared them during our conversation. Read More

There's only 5. Each trait is described clearly, concisely. How many are seen in your company? The results are from a survey of 26,000 people in 31 companies. Read More

Considering a social media strategy? Thinking about taking your first steps into the social media pool? Here is a good first step: reading this post. It's by Steven Groves, Chief Evangelist of www.thesocialmediabible.com. This trinity will serve as the foundation for your social media strategy. Read More

There are a few powerful misconceptions about social media's use. They interfere with its potential power. It's unfortunate. But, Krishnade, one of Europe's leading social media resources and consultants, dispels them during a recent conversation. They are condensed here for your convenience. Read More

Well, should they? Would you as a founder want to be able to take money off the table? Would you as an investor invest in business where the founder has or could take money off the table? Read More

Here's a great list of 10 characteristic great companies possess. The author is Fred Wilson from A VC blog. Read More

Here are 5 simple ways to build a strong personal brand. 4 of these came from Krishna De, social media and personal expert. Her 4 inspired me to add a fifth. Read More

The author, Jill Konrath, is a widely-recognized expert and author on sales, selling, being successful in sales. She shared these two things that can sink your sales. Read More

This is the best list of legal tips for startups I've seen. It's written by an attorney with 25 years helping startups in Silicon Valley. Read More