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You have heard it before, being busy is NOT an indication of being productive. Sure, the time goes by, but what did you really accomplish? Did your tasks and projects get you closer to your goals or just help to pass the time.

Organization is one key component to your productivity and time manag Read More

Define your goals and strategy for your varied social media platforms.

Stay current on trends, customer needs and pain points.

Be able to immediately address and troubleshoot any problems or issues that arise.

Be social, don’t just do social. Share valuable content and don’t spam. Read More

Operating your own business is a dream. You know what is required; you have it down pat from sunrise to sunset. It is all second nature that you could run it in your sleep if you had to.

While there is nothing inherently wrong with this scenario, ask yourself is it productive? Is it efficient? A Read More

We are never too perfect or the absolute best at everything NOT to ask for feedback from our clients, stakeholders, or teammates. There is always room for improvement and growth on many different levels. Input from your network can offer guidance for better communications, systems and service. Read More

Customer Service training does not have to be complicated or expensive. Checklists are a great place to start!
Ordinary people can be taught great customer service and ROCK at it!
Every employee can be taught how to take the HEAT! Read More

Navigating change: "Follow effective action with quiet reflection. From the quiet reflection will come even more effective action" Read More

Social media isn’t merely about creating profiles on various platforms to broadcast your best content. It has become one of the cornerstones of marketing. It is your opportunity to build a trusted and loyal community Read More

What do you stand for? Who do you stand for? What would cause would you STAND FIRM even if you risked everything? Leaders stand for something. Read More

Clients that understand your value are lifetime clients, knowing you will provide the service with the services. How do you communicate value and your pledge to service? Read More

Analysing your account or your competitors Twitter account can identify key areas which effect the number of followers, your engagement and the success you have on Twitter. Read More