Adamnldt submitted the following stories to BizSugar

It’s amazing how much trust we place on our healthcare providers to be honest when dealing with our medical bills. This post provides some practical tips to arm you with the know how to spot some of Read More
“Mañana.” It will wait until tomorrow. There are times when it is so tempting to tell yourself that, and actually believe it. But that's just not how things get done. Read More
What is sales 2.0? Technology? The integration of technology? Jeb Brooks takes a look at the topic. Read More
You can work hard or you can be successful while being as lazy as possible. Building links is hard work, but this tip can help you build a routine that makes it a bit easier. Read More
So many small businesses start blogs, only to fizzle into mediocrity, or even worse, stagnant pages that haven't been updated in years. If you're looking to start, or simply revive your blog, here are some good pointers. Read More
It continues to amaze me that so many salespeople shuffle into most of their sales calls with very little, if any, prior planning. There's a better way, and it's more effective. Read More
Dave Kahle reviews the causes of our current fiscal fiasco and what we can do as individuals to make things better. Read More
An insightful piece by Dave Kahle discussing how to continually collect kernels of information on competitors to help you stay up on competitive trends and your industry's landscape. Read More
Too often sales is focused on selling the lowest price or the idea of the best value. But those aren't always the real motivators, for many, it's the lowest perceived risk, and that's the key! Read More

How to handle a customer that's gone nuclear.

Avatar Posted by adamnldt under Sales
From http://www.davekahle.com 5539 days ago
Made Hot by: Peri on September 26, 2009 6:57 pm
The author of the popular "how to deal with difficult customers" article lays out how to handle a customer who crosses the line into abusive and profane behavior. It's happened to all of us... Read More
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Share your small business tips with the community!
Share your small business tips with the community!