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Small businesses can implement great loyalty programs too. Learn what some of the world’s tops retailers have done with theirs so that you can develop one that works for you too. Read More

Infinit Contact shares 10 customer service tips from the experts to help companies, especially start-ups, deliver great customer experience and achieve steadfast business growth. Read More

Now, if you have determined that your company should move forward with F&A outsourcing, CIMA recommends the following six steps in order to find the best provider. Read More

Big data provides businesses a better understanding of your customers. Learn how this translates to a higher bottom line for your business. Read More

When it comes to handling customer complaints, businesses can attest that it really is a complicated, difficult, and exasperating task. To avoid losing customers and put an end to negative remarks about the company, here are 6 tips to assist you with the appropriate customer management. Read More

FREE Social Media Marketing Resource Guide for businesses. Find everything you need to succeed on Social Media! Read More

Well-known brands may find it easy to gain millions and millions of followers because of their initial popularity, but small brands and start-ups can hugely benefit from it as well. If you’re one of those companies in the fashion industry willing to try, here are 7 reasons to do it now. Read More

Collecting real time data is important, but that's only the beginning. Knowing how and when to use it is just as critical for you to get a leg up against your competition. These strategies can help you deliver exceptional customer service and get you closer to achieving business success. Read More

TIP #1: The title is the first thing a reader sees, so it should be right initially. I know these are just simple reminders, but if content is still the king of the internet today, we should still be doing it right as well. Read More

Practically every brand in the world agrees that social media is important to their business. But what exactly should they do on social media? Here are some social media content ideas to help you out. Read More