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What communication methods to choose when working with remote employee? Why Skype is not always the best solution. Read More

This is a challenging task. The problem here is that normally you don't provide your remote employee with tasks that require full task occupancy during a long Read More

I use remote employees to save my time. I don't want to invest any extra efforts in the management part. One thing that you can optimize is who manages the payment. Read More

The actual cost of broken appointment is high. The question is how to manage the number of broken appointments. The research shows how dental practices decreased broken appointments rate. I believe any business can use these ideas as well. Read More

Invented by Tom Peters in 1980, 7-S is a must-have tool for any top manager. With 7 Ss of the framework one could get a complex picture of the business and a direction to move. Read More

It worth mastering surveys technique to be able to feed BI systems with relevant input data. The article discusses one question, once asked can generate a lot of insights for the manager. Read More

In September 2013 BusinessWeek published a great interview with Tim Cook Apple's CEO. The article analyzes Apple's approach to measuring of success. Read More

We all like talking about employee engagement and how it is important to any business. Enough of words, in this article are only facts, the results reported by major research houses. Make sure your HR knows and uses these facts. Read More

I have a checklist of how perfect WiFi service in an hotel should look like. After staying in a hotel I usually send this checklist to the reception. I believe this checklist will be useful for anyone from hospitality industry. Read More

Stove piping in the domain of business intelligence is referring to the information presented without proper context. The Balanced Scorecard supposed to give this context to employees and managers, but who and how will give the context to the Balanced Scorecard? The article analyze this aspect of t Read More