This systematic approach for documenting and analyzing your customers' experience could prove to be one of your most valuable customer relations tools.
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Bmartinuzzi submitted the following stories to BizSugar
Customer Journey Map: A Key Tool for Providing Excellent Customer Service
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From https://www.americanexpress.com 3483 days ago
Made Hot by: businessgross on February 27, 2015 1:00 am
How Dark Social Can Affect Your Social Media Efforts
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From https://www.americanexpress.com 3489 days ago
Made Hot by: ObjectOriented on February 21, 2015 12:56 pm
If you're still in the dark about under-the-radar social media sharing, your analytics and profit potential could take a hit.
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Tools for Creating a Visually Stunning Presentation
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From https://www.americanexpress.com 3497 days ago
Made Hot by: Copysugar on February 12, 2015 10:20 pm
These user-friendly tools and trends can make the difference between winning and losing in your next high stakes presentation.
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Creating an Effective Social Media Marketing Strategy
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From https://www.americanexpress.com 3509 days ago
Made Hot by: centrifugePR on February 2, 2015 3:20 pm
More than 50 percent of American adults use multiple social media sites. How can you reach them without wasting too much time or breaking the bank?
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How Thinking Critically Can Help You Make Better Business Decisions
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From https://www.americanexpress.com 3540 days ago
Made Hot by: fusionswim on January 1, 2015 11:16 am
How often are your decisions based on a gut instinct? Applying some structure to the way you make decisions can make a huge difference on your business's path to success.
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Why Success Is Less About Your Business and More About Aging Well
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From https://www.americanexpress.com 3552 days ago
Do you have the qualities needed to age successfully? Make these 5 improvements now so the second half of your life will be a smashing success.
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One Key Thing That Can Make You a Better Business Leader
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From https://www.americanexpress.com 3560 days ago
Made Hot by: blogexpert on December 14, 2014 10:05 am
No matter your age or skill set, the biggest business mistake you can make is to stop learning. Find out how to obtain the knowledge that can make yours a better business
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Anger Management: Learning to Control Your Emotions to Become a Better Leader
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From https://www.americanexpress.com 3577 days ago
Made Hot by: marketingvalue on November 30, 2014 12:45 pm
Have you ever been so angry, you were not in control of your reaction? These smart strategies can help you learn how to anticipate and deal with anger-inducing situations.
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Laugh Track: How Humor Can Enhance Employee Productivity
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From https://www.americanexpress.com 3586 days ago
Made Hot by: ObjectOriented on November 19, 2014 11:48 am
They say laughter is the best medicine, but did you also know it can enhance creativity and reduce stress in the workplace?
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7 Secrets for Preventing Mental Fatigue
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From https://www.americanexpress.com 3604 days ago
Made Hot by: FutureVision on November 1, 2014 2:31 pm
If your brain is always working overtime to make it through your never-ending to-do list, it may be time to give it a rest. These 7 tips can help you back off and be even more productive.
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