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Social media plays a crucial role in that preparation stage for consumers and businesses alike. Here's a compilation of social data, tools and valuable tips to increase your chances of successful Holiday campaigns. Read More

Whether through minimization or downright eliminating risks, having the right controls in place and running a risk management program have become necessities in today’s business environment to ensure their success and longevity. Read More

A resource guide to B2B lead generation through social media. Read More

There are almost 2.1 billion active social media accounts worldwide. The number of worldwide users is expected to reach 2.5 billion by 2018. Read more interesting and latest social media facts and statistics for the year of 2015. Read More

The demand to understand all the data we’ve been creating and amassing has grown to a level. Is data analytics really worth outsourcing? More so, is it even worth investing on? Read More

A compilation of the basic terms and principles in accounting, from everything that is recorded in your balance sheets, such as your assets, liabilities and equity, and the sub-terms, to your statement income which tracks your revenues and expenses. Read More

From October 5 to 9, 2015, we are celebrating our frontline customer service professionals, as Customer Service Week is being held, with the theme of Everyday Heroes. Here are some tips on how you can show your appreciation to your customer service employees. Read More

A compilation of checklists for businesses and community managers in order to win in online community management. Includes checklist before hiring a community manager (for businesses) and daily community management checklist (for community managers). Read More

The highlights of the social media evolution over the last decade and the crucial social media facts and statistics that can influence your social media marketing. Read More

How do you handle customer rants on social media? Here are some tips to help minimize social media damage to your brand. Read More