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86% of buyers are willing to pay more for a great customer experience. So you’d be crazy not to collect customer feedback and use it to improve the experience on your online store. In this article we’ll explore different types of feedback to collect on your ecommerce website.
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What does remote hiring mean for HR professionals and hiring managers in tech? What changes do you need to make to recruit developers remotely? Read More

Learn how to create and launch a new software category, including how to identify new market opportunities, how to create a strategic narrative, and more.

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The sudden shift in work culture has brought new challenges for HR. The top priority for HR professionals is now crisis response and how to keep the employees engaged. Read More

Way back in 2013, in a converted horse stable in Buenos Aires, the first version of Process Street was just starting to come together. Read More

You can start a window cleaning business rather affordably. In many cases, the largest expenses you’ll face consist of your ... Read More

New attributes from Microsoft Advertising allow businesses to indicate their dedication to “responsibility, how your brand values align with the values of your customers, and how yourbrand is being inclusive,” said an announcement from Vi Nguyen, Crystal Zhang, and MJ DePalma. Read More

In this article, we’ll go over all the steps you need to take (and exactly what to include) in order to create an effective sales plan. Read More

In this guide, you will learn how to organize routine tasks into step-by-step processes that are easy to follow. You will also learn about different SOP formats, how to write SOPs, and how to enhance compliance with digitization.
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Accurately measure the health of your accounts by calculating a customer health index (CHI). Follow our 4 simple steps to developing your CHI system. Read More