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Internal customer service involves everything an organization can do to help their employees fulfill their duties, reach their goals and enjoy their work. It covers how different departments communicate with each other and how individuals interact with their colleagues, subordinates and superiors. Read More

Cartoon ("He Could Hear Them Talking, But He Persisted") by Mark Anderson.

Category, Humor. Read More

Amazon recently announced that the 2021 Prime Day sale will be June 21-22.
And the company is offering a discount to shoppers if they make a purchase from a small business selling on Amazon.
Prime members who spend at least $10 on items sold by select small businesses on Amazon between June 7-20 Read More

t is difficult for entrepreneurs and small business owners to remember all the expenses, taxes, and bills they have to deal with, so this list of the best money management and budgeting apps below have all been designed to help keep track of it all for you. Read More

The Paycheck Protection Program (PPP) provided many small businesses with much-needed funds during the pandemic, but the program has now come to an end. And this is going to force business owners to go back to funding sources they were using before the PPP. In this week’s roundup, the Biz2Credit Sm Read More

It’s a small world. So when I had a recent LinkedIn Live convo with Leah-McGowan Hare of Salesforce and Bevy’s cofounder Derek Andersen on to talk about the company’s efforts to recruit black investors in their recent $40M round, Leah’s story about attending the Black Venture Institute’s (BVI) two Read More

Can you actually build a company based on a recommendation from Oprah Winfrey? Well, yes you can!
On The Small Business Radio Show this week, Gloria L. Williams at Footnanny reveals how her brand exploded after a tweet from Oprah. She has been her pedicurist for many years and has since appeared o Read More

The Covid-19 pandemic has changed many aspects of work and life, including giving people the impetus to start their own business.
Fenetic Wellbeing, suppliers of mobility aids to support independent living, conducted research into what’s on people’s bucket lists post pandemic.
The study involved Read More

The average small business loan amount for small businesses in the United States in 2020 was $71,072. This compared to fixed-rate loans, which had an average balance of $66,917 in the same year.
These figures were uncovered by research by small business resource and research provider, AdvisorSmith Read More

The US workforce is planning on spending an average $747 on work-related items as they return to the office.
This statistic involving the spending habits of workers as physical workspaces reopen across the US, was unveiled by online lending marketplace, LendingTree.
LendingTree’s Post-Pandemic Sp Read More