Have you ever had an over-the-phone customer experience that just wowed you? You know, the kind where you’re smiling by the end of the call, you feel like the person on the other end of the line actually heard you, and the person taking the call was friendly, supportive, and understanding regardles
Read More
Lyceum submitted the following stories to BizSugar
Empathy is Key to Providing Good Customer Experience
Posted by lyceum under ManagementFrom https://smallbiztrends.com 1796 days ago
Why No Business Model is Safe from Disruption
Posted by lyceum under NewsFrom https://smallbiztrends.com 1796 days ago
Cartoon: Why No Business Model is Safe from Disruption. Scary business scenario... ;)
This is a new cartoon by Mark Anderson. Read More
This is a new cartoon by Mark Anderson. Read More
54% of Consumers Want Marketing Texts - 11% of Businesses Send Them
Posted by lyceum under NewsFrom https://smallbiztrends.com 1798 days ago
Made Hot by: robinandy58 on December 9, 2019 12:42 pm
Over half of consumers (54%) say they would like to receive promotions via text messages. Despite the consumer demand for text messages from business, only 11% of businesses send such information by text.
These findings emerged from a report compiled by SMS marketing software specialists, EZ Tex Read More
Last Minute Christmas Gifts Ideas for Your Business
Posted by lyceum under NewsFrom https://smallbiztrends.com 1798 days ago
Made Hot by: fusionswim on December 7, 2019 3:48 am
If you’re running out of time to purchase holiday gifts for your clients, team members, and business partners, there are still gift options out there that you can get in time. Whether you’re looking to buy online from shops that offer shipping within a few days or stop by a local store, there are t
Read More
SocialConnect and Email Connect Help You Manage Digital Conversations
Posted by lyceum under NewsFrom https://smallbiztrends.com 1798 days ago
LivePerson, a world leader in providing businesses with conversational commerce solutions, has launched two new platforms designed to help small businesses manage their digital conversations with customers.
Read More
5 Steps You Need to know To Create a Business Budget
Posted by lyceum under FinanceFrom https://smallbiztrends.com 1798 days ago
Creating a business budget for your organization is vital to its success, regardless of size. It’s a well-known reality that before you make money, you need to understand how to spend it.
A business budget involves more than spending, though. It includes tracking expenses, revenue and how much cas Read More
A business budget involves more than spending, though. It includes tracking expenses, revenue and how much cas Read More
Startups or Small Businesses - Focus on These Employee Needs
Posted by lyceum under Employee BenefitsFrom https://smallbiztrends.com 1798 days ago
Made Hot by: MasterMinuteman on December 12, 2019 12:02 pm
In the past few weeks, every startup founder I have spoken to has told me that they are making the Head of People one of their first hires. I am so happy that they are doing this. Every employee is an individual. And not all of them work the same way or react to projects the same way.
Read More
BizSugar Member: Philip Verghese Ariel of PhilipsCom [podcast]
Posted by lyceum under Social MediaFrom https://egoist.blogspot.com 1809 days ago
Made Hot by: blogexpert on November 27, 2019 9:13 am
Here is the fifth interview of the new segment, featuring an active BizSugar member. Please listen to my conversation with Philip Verghese Ariel of PhilipsCom.
Show notes with links to articles, blog posts, products and services:
- The Story Behind My Pen Name - Ariel - PVAriel.com
- The Pow Read More
Show notes with links to articles, blog posts, products and services:
- The Story Behind My Pen Name - Ariel - PVAriel.com
- The Pow Read More
Alpine MarTech Acquires Review Aggregator GatherUp
Posted by lyceum under NewsFrom https://smallbiztrends.com 1811 days ago
IT business ASG recently announced they’ve acquired GatherUp, an online review engine. As a result, GatherUp becomes part of ASG MarTech, a group of marketing technology businesses. The acquisition represents a significant move by ASG to create a new suite of digital marketing tools in the SaaS spa
Read More
25 Awesome Tech Gifts for Customers, Clients, and Co-Workers
Posted by lyceum under ManagementFrom https://smallbiztrends.com 1811 days ago
Made Hot by: deanuk on November 29, 2019 1:38 pm
Tech gifts can be the perfect way to show your appreciation for team members, clients, and partners. As a result, you’ll want to focus on this during the holiday season. From simple gifts under 50 dollars to those that your colleagues can use on a daily basis, there’s something for everyone in toda
Read More
Subscribe