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Facebook's changes keep us hopping - that's for sure. Here's an important update to fix your Facebook Newsfeed so that your updates aren't invisible. Read More

Talk about cause marketing gone bad! The conversation - online and off - overwhelmingly votes Groupon's Super Bowl ads as the winner in bad taste awards. Read More

Kenneth Cole's poorly thought-out use of the civil unrest in Egypt to promote their new spring collection via social media brings a PR crisis to their door. Read More

I haven't been useful in a while so I'm thinking, it's about time to throw some tips and tricks your way. As many of you know, I started to work ... Read More

Every web monitoring and analytics solution is different. They don’t all gather the same data and they are certainly presented differently across all platforms. Read More

Awesome Screenshot, a new Chrome extension, is our favorite new blogging tool. It lets you capture, share and annotate data quickly and easily. Love! Read More

A slideshow of Jason Falls’ presentation “Explore The Tools For Creating Meaningful Relationships With Social Media Marketing.”

What I really liked about this talk was that it was presented very practically, from the point of view of someone who has been there. Got a question about how to listen Read More

The well-regarded online marketplace does the ostrich act concerning a line of tasteless cards. Who suffers? Its other vendors and many of its (former) customers. Read More

QR codes are quickly being adopted by smart marketers as a way of delivering a lot of information to consumers in a very efficient manner. Shouldn't you be checking them out? Read More

Lack of a social media policy or a crisis plan can potentially ruin a business. Or, as some Kansas City nursing students are finding out, perhaps even a career. Read More