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#Chatbots in general are working successfully in providing users, customers and partners with a point of contact across any device or platform, that can address pressing questions cost-effectively, 24/7. Read More

Chatbots are capable of carrying out a range of activities, such as gathering data, resolving customer queries, building rapport with customers, etc. through conversations and matching the brand voice. Besides, when it comes to driving sales, they also prove to perform as a prudential addition to y Read More

Customer service has gone beyond calling or answering your customer's call. It's time to start using co-browsing technology to improve communications with customers and make them feel as though they were in the same room with the customer agent, guiding them accordingly and fixing their problems in Read More

Wondering how to start a money making a blog, but before that, we need to know why do we need a bog? So here are 5 reasons why you need to start blogging?

And then read the 10 secret sauce to start blogging and start money making a blog without investing a single penny. Read More

Co-browsing eliminates the challenges customer support agents encounter while trying to help customers resolve their problems. No need to wait for several days for your emails to be replied, you get a seamless real-time customer experience. It’s truly an amazing technology that is transforming cust Read More

Chatbots have redefined the way businesses engage with customers and answer questions. Unlike this chatbots can improve sales, your customer relationships, and marketing processes too. Here is how Read More

Email marketing works great and of course, it helps you improve your conversion rate. Call centers have been good too. However, there’s more. Chatbots are doing even more. Read More

Achieving more sales not only depends on the improvements you lay down for your business. It is also underpinned by the extent to which you rectify the mistakes that deliberately affect it. Read More

Having ORM strategy in place, allows businesses to look through a digital window, which evinces the avenues to improve and grow. Right? Read More

A well-planned checkout experience can boost the visitors to make plenty of purchases. Here are some of the ideas to make your checkout process, a pleasant one. Read More