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10X content production isn’t just about MORE content – it’s about turning your content into a strategic advantage for your brand. Read More

Digital and automation have become popular business buzzwords and it makes sense why. Who wants to spend all day printing and scanning paper and completing repetitive tasks that can easily automated?
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Measuring the success of your customer service strategies can be tricky if you do not know what to look out for. You might also struggle to identify flaws that need fixing.
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The following is a guest post by Alex Mitchell, a cybersecurity enthusiast, WordPress guru, and data-safety tools tester with over 10 years experience. Read More

For many centuries being overweight was considered attractive and a symbol of wealth and power. These views were held around the world like with the Irish in Europe, in China until the Quing dynasty, and in the Americas. With a greater understanding of anatomy and improvements in science and techno Read More

Customer experience sounds like a broad, rather vague business function, and that’s because it is.

CX is concerned with optimizing the experience for customers at every touchpoint (any way a customer can interact with a brand). Read More

The road to startup acceleration is paved with success stories; but not all startups survive the trial-by-fire of startup accelerators. Read More

In 2019, successful selling is as much about research and targeting as it is persuasion and rhetoric. There’s so much noise crowding email inboxes and too many “unidentified numbers” appearing on phone screens — breaking through requires a careful approach. (Who could be calling me from Plano, Texa Read More

What is Customer Support? Learn the differences between customer success, support, and service. Also improve your team with these 17 free processes. Read More

In a world gone mad, pursuing your own business startup seems like the only sane solution. After all, who would willingly subject themselves to a culture of corporate wage suppression and a management structure that allows their skills and dynamism to stagnate? Starting up and running your own busi Read More