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In October 2019, we surveyed consumers to find out what they look for in the small businesses they support, as well as what business owners can do to earn their trust. Here’s what we learned about how small businesses earn customer loyalty. Read More

Toast combines point of sale, digital ordering, reporting, and employee management to offer a single platform to power your restaurant. Here are all the unique features that make Toast your restaurant’s best friend. Read More

Wondering how to strengthen your small business’s culture when you have remote employees? Part of building a positive company culture is prioritizing your teams’ relationships. Here are our recommendations for remote small business teams to build strong, personal relationships and contribute to pos Read More

Is your small business sales team newer, less tenured, or used to a different selling motion? You may find that their ability to drive a sale to close is just as much of a variable. Here are the seven best strategies we came up with to ensure a close. Read More

Like a heart attack, a cyberattack can strike at any moment — and cause almost instantaneous damage to your company’s productivity, credibility, financial security, and more. Start with these three areas for a layered defense and strong cybersecurity strategy for your business. Read More

Research suggests the average employee is productive just 2 hours and 54 minutes in an 8 hour day. And that’s not all! Some employees may even be engaging in activities that will seriously harm your business — like fraud and embezzlement. As a small business owner, you know employee productivity ul Read More

Wondering how to connect to your customers, deliver great experiences, and rise above bigger competition? At Dreamforce 2019, we shared the power of Salesforce Customer 360, and how it can help businesses of all sizes exceed customer expectations. Here’s what it means for small businesses and how Read More

CallJoy has released a brand new playbook chock full of tips and tricks to help businesses manage higher than usual call volumes and capitalize on these busy periods. To learn more about dealing with these especially busy periods and making the most of your small business phone calls, get your free Read More

Melio is a free and secure online solution that’s completely reinventing payables and receivables for small businesses. With Melio, you can easily centralize upcoming bills and pay vendors for free with a few clicks using a debit card or bank transfers. Read More

Wild unicorn growth may be magical and rare, but research shows a few common characteristics among those highly successful SMBs. Let’s look at three. Read More