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Enabling people to interact with technology is just as (or maybe even more) important as coming up with new digital solutions. If a user can’t interact with a product or service – and no matter how valuable the possible outcome of its usage might be – such a product or service is rendered useless. Read More

What we’ve learned by looking at how to scale from $10 to $100m ARR based on in-depth research, statistics, and lessons learned from SaaS leaders.


According to Jason Lemkin, the most challenging phase of SaaS is the transition from initial traction ($1-$2m in AEE, 100% YoY growth, and 50% of n Read More

Change management processes revolve around communication, leadership, and adoption while dealing with resistance to change. It’s important, therefore, to structure change management processes in such a way to proactively deal with constraints that derive from the lack of acceptance.

Digital tr Read More

FREE WEBINAR feat Zuora's AMy Konary

In this webinar, you will hear from one of the leaders of the Subscribed Institute where she unveils the Subscription Business Maturity model, a brand new roadmap of the stages, critical measures, and actions required to drive growth, deliver ROI, and ensure Read More

A two-part interview series from Userlane with top experts in product management covering how to approach the more challenging aspects of the profession and what it takes to put the customer first. Read More

An overview of the necessary parties needed for the development of a successful success plan that supports the company vision. Read More

We are spoiled software users!

How so?

Just a few years ago, using an application typically involved purchasing a licence, installing the application directly on a device from a CD or DVD, going through an extensive and boring setup process, reading some pdf manuals, and then slowly trying Read More

3 tips on how customer success can better align with product on customer feature requests to improve their customer relationship and customer retention
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A list of videos and resources from expert SaaS leaders on best practices, lessons learned, and growth hacks to put your SaaS company on the path to hypergrowth. Read More

No matter if you provide software, offer an online platform, or manage an online store: I’m quite sure you know how important onboarding is for the success of your business.

But how effective is your onboarding strategy?
Do you think you’ve got most of the steps in place to ensure that your use Read More