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Eating uncertainty can cause discomfort. Managers may worry about possible outcomes, entertain toxic thoughts (rationalize, lie or cheat to gain control) or feel the desire to take the easy way out. Here is a shot of Pepto-Bismol. Read More

Sitting in the bathroom directly across from the hall from the receptionist I hear the phone ring. It is answered dutifully by my young but ever so efficient Korean staff. "Mr. Carlson?", I'm sorry, he'll have to call you back. He's in the toilet". Click. Read More

Global integration - an urban myth? Pankaj Ghemawat, one of the leading scholars in the area of International Strategy, has done some interesting work on the realities of globalization. Read More

We are hosting a contest for managers. You can enter by answering two questions. Prizes include a $50 Visa gift card, a Working Supervisor's Support Kit, and more. Read More

Effective team-building is essential for any business, large, medium or small. It improves employee morale, unit cohesiveness and work ethic, while decreasing friction and interpersonal conflicts. Team-building is most effective when it is not simply a one-off event but an ongoing effort that reinf Read More

What we used to believe because we thought the author was objective we now believe because we can see through the author’s writings to the sources and values that brought her to that position. - David Weinberger Read More

Erika Andersen: Over the years, I’ve found that the process of growing employees is in many ways like the process of growing a garden. Here are my top five gardening lessons that apply equally well to management: #1 You can’t make plants grow. Read More

People with developmental disabilities may learn more slowly and in a more concrete way, but they want to be treated just like everyone else. Here are some tips on how to make workplace interactions successful. Read More

Yes, I felt like an idiot this morning when I realized how offensive and uninformed my question was. But if I hadn’t asked, I still wouldn’t know the answer... Read More

I have never read a post about work-life balance that convinced me I should find balance in my life... But lately, something changed. I want to learn to leave work at work when necessary. I think the key to that is understanding how our brain works; the left brain, right brain difference. Read More