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A drama-free workplace is ‘peaceful and prosperous’. That may sound a bit utopian, but Marlene Chism has found a way. It starts with taking responsibility; and her definition of responsibility will blow you away. Read More

Last Friday, I visited a hospital in the Charlotte, NC, area. In the waiting area, I saw the following sign: [pic]
"Staff, Physicians, Families or Patients may nominate a nurse who has shown compassionate care and had a positive impact on a patient and/or their family....Please turn in nomination Read More

Here it is:
If you have any difficulties at work, it’s probably because YOU ARE NOT A GOOD LEADER. If you want to become a great leader (like Jesus, for example), you have to do a, b, c and d.
Sign up for this training program and we’ll help you become the leader you were born to be. Read More

I love this practical definition by Miki Saxon: Coping means facing whatever it is head on, recognizing it in its entirety, figuring out how best to deal with it, and then doing what needs to be done — all while accepting the reality and limitations of what is possible. Read More

Someone on facebook said this post was so great, it should be stapled to people's foreheads: Rosa Say excels at explaining how managers can create an atmosphere of trust and make confident decisions that generate momentum. Read More

Collaborative leaders have learned what it takes to be a great partner. They know that the benefits of effective collaboration far outweigh the time and effort expended in creating the partnership. Collaborative leaders also know that good partnerships do not simply happen.
Read More

It’s easy to get stuck in a perseverance slump. A perseverance slump is a temporary feeling of discouragement, tiredness, pity or envy and gutlessness. Sounds familiar? Maybe it's time to unslump yourself. Read More

I invited a co-worker over for dinner. What was I thinking?! We don't have much in common and the whole thing will probably waste more time than be fun.
I'll just sweep it under the rug. But is that the right thing to do?
The Ethics Guy has the answer. Read More

Cheri Baker hits the nail on the head: "Every time I order coffee from the pleasant employees behind the counter, the same thing happens. The kindness in their eyes fades to nothing, as they recite the following phrases with robotic consistency.
'Would you like to make that tall single a tall doub Read More

A few insights from Dr. Brian Nichol's fantastic article:
*[T]he stress and emotional distress involved in learning to become a manager is largely disregarded as something which individuals should cope with on their own.
*Negative emotions are part of a manager’s experience, and the way he or sh Read More