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Tony Schwartz: Rather than seeking to grow, see more deeply, break past their own barriers and enlarge their worlds, too many leaders instead use their potent minds to rationalize, justify, minimize and disclaim responsibility for the dysfunctional, self-serving and expedient choices they make. Read More

Tom Gram: I’ll kick things off by finishing a theme I started last year on informal learning in Management Development. This time with a focus on the many overwhelmed and cranky middle managers and how to best support them learn their craft. Read More

This happens to me all the time: I get so focused on an outcome/result/idea, I don’t want to change direction.
PDCA – After the planning comes the doing part, right? It's about pushing results, execution, linearity... Action is great; I don’t want to advocate to stop and smell the roses, BUT I thi Read More

The way we do and think about business has changed and is changing: Companies can adapt or become extinct.
How will organizations stay competitive? Read More

By Mitch Ditkoff ▪ There are three things that continue to astound me about most organizations: The cro-magnon way performance reviews are done; the pitiful way brainstorm sessions are run and; the voo doo way decisions are made. What follows is an elaboration of the third -- 12 all-too-common phen Read More

The music of 21st century leader is neither feminine or masculine. It is a third sound created in the previously unoccupied space where feminine and masculine attributes meet. [...]
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Sometimes customers forfeit good quality for timeliness and/or cost. If your main value component is timeliness or cost, quality initiatives may fall to the wayside. What we often forget is how costly that can be. Read More

First, no hiring process is perfect. No matter how thorough your screening processes, you can't screen out attendance problems with 100% accuracy. However, there are a lot of things that you can do to minimize it: Read More

It’s the perfect time of year to look into the crystal ball to see what lies ahead. Unfortunately, the fortuneteller went out of business (got in trouble for predatory fortune telling practices and couldn't afford to pay rent). But he/she is not the only one we can go to for answers... Read More

I’ve seen senior executives make rookie mistakes. When leaders don't use gestures correctly (if they let their hands hang limply to the side, hide them in pockets or clasp their hands in front of their bodies in the classic "fig leaf” position), it suggests they don't recognize the crucial issues, Read More