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You must have noticed that some of the best and brightest are using Twitter as a powerful listening tool. As Peter Drucker once said, and we paraphrase: it’s not only important to listen to what your customers say but also to your non-customers. Read More

“The only way to discover your strengths,” wrote Peter Drucker, “is through feedback analysis.” No senior leader would dispute this as a logical matter. But nor do they act on it. Most leaders don’t really want honest feedback, don’t ask for it, and don’t get much of it unless it’s forced on them. Read More

If you’ve noticed your team is functioning unevenly and its esprit de corps isn’t what you’d hoped, it’s time for you to ask yourself whether your people are deployed optimally. Read More

It’s a time-honoured tradition. But is it an effective way to reward in 2014?

We weren’t so sure, despite investing in ‘gifts’ over the last few years. So we investigated a little further, with some interesting results! Here’s a quick summary to help you as you make a final call. Read More

Over the past couple of months, I have spent quite a bit of time at Westminster and in the presence of some of the UK’s leading banking advisors. This included a visit to Number 10 as part of a major policy session on alternative funding. Read More

Self-assessment season has just finished, which means that many small businesses and accountants are breathing a sigh of relief after getting their tax returns successfully filed on time. Read More

Are you one of those business owners who thinks that doing everything yourself is good for your business finances and your business? If the answer to that is Read More

Blogging is one of the most important marketing activities your company should embrace. The power of blogging to reach new audiences and prospective customers cannot be underestimated. If you want your brand, products, or services to be heard on the social web, you need to have a blog. Read More

The most recent Internet Trends survey from KPCB (Kleiner Perkins Caufield & Byers), showed that in May 2013, 15% of global Internet traffic came from mobile devices.

While 15% may not sound like that much, what is particularly significant is that the curve of growth for mobile traffic is on a v Read More

You would have thought that running a business is easy. I have something you want, I sell it to you and you pay me for it – that’s it, right? Read More